Facebook Icon Twitter Icon Instagram Icon LinkedIn Icon
Decrease font size Increase font size

Job Details

Operational Support Specialist

Job ID: 17,375

Date Posted:
Nov 4, 2019
Job Title:
Operational Support Specialist
Job Category:
Processing & Manufacturing

Job Description:


Lead Out of Specification Investigations (OOS), deviations, complaints and corrective actions though root cause analysis to ensure all SOP, Health Canada, and other applicable regulatory guidelines are consistently met.

  • Provides detailed OOS reports through collaborative efforts with quality and management.
  • Maintains databases and uses it for tracking and trending activities.
  • Identifies recurring deviations and ensures appropriate actions are taken.
  • Develops and implements corrective and preventative actions (CAPA) and verifies that those actions are appropriate, are implemented as planned, and have the intended effectiveness.
  • Develop and implement new procedural efficiencies in operational departments, including existing SOPs and document improvements
  • Update weekly production spreadsheets including products being harvested and or bulk packaged, samples going for testing, update treatment spreadsheet
  • Support change requests by initiating and driving the request


Where applicable, must adhere to Aurora’s SOPs and comply with The Cannabis Act. In addition, must adhere to ISO 9001:2015 (Quality Management System), ISO 14001 (Environment Management System) and OHSAS 18001 (Occupational Health and Safety Assessment Series).

Where applicable, promote and maintain GMP requirements.



  • Undergraduate degree, and 2-3 years related experience, or an equivalent combination of education, training and experience in a quality or production role
  • Demonstrated ability to quickly adapt; maintain focus and a high degree of accuracy while working with complex data in an environment of ever-changing deadlines, priorities and requirements
  • Excellent communication skills (oral, written and presentation)
  • Self-motivated and capable of working independently
  • Time management and follow-up skills; highly organized and detail oriented
  • Accountable for results, strives to meet and exceed expectations
  • Proven ability to work collaboratively in a team environment and collaborate on projects Knowledge of cannabis production and culture, especially focused on best-practices production methodology

How To Apply:

Qualified applicants may forward their resumes to bradfordworksjobs@gmail.com


Advertised Until:

Nov 18, 2019


  • "I believe that the support I received from the wonderful team at bradford WORKS had a great impact on potential employers noticing me. It made my job search so much easier! I highly recommend using bradford WORKS friendly services!"

    Robert S
  • "I now find myself a student again, learning to cook, so I can do what I have always wanted to do as a career. I went through some ups and downs, but thanks to bradford WORKS, The Ministry of Training Colleges and University and Liaison College I am on my way to becoming a chef"

    Richard M
  • "Lisa at bradford WORKS became my “go to girl”. Her great recommendations on updating my resume, helping me prepare for job interviews, talking me through my fears, and her wonderful advice, helped me land a wonderful opportunity. This support is the reason I received work within 2 months of being laid off."

    Rachel A
  • "The consultant made me realize that I can do something with my life.  I have a lot of respect for him and already trust him.  Thank you, I really appreciate your kind words.”

    BW Client Comment
  • "With bradford WORKS professional training curriculum and supportive staff, I was able to obtain my ACZ License and will be starting full time employment with a large well established local transportation company . Without the help from Heather and the bradford WORKS team, I feel this outcome would not have been possible. Thank you."

    Ray K
  • "Without the help and caring support from Lisa of bradford WORKS and family/friend supports, I would still be wondering “can I really do this?” I would recommend bradford WORKS to anyone looking for work and wanting to find out information on government programs available to you."

    Angie H
  • "My experience with bradford WORKS was very positive and supportive. I would recommend bradford WORKS to anyone who needs help with their future career."

    Barbara S
  • "I want to encourage all of the internationally trained people in Canada to keep trying and believing that their ideal job is out there. With the right help and persistence on their part, they too can find their dream job. Thank you so much Lisa for the effort you put in for me. Thank you Bradford WORKS."

    Maria O