CONTACT Community Services, a registered charity, has supported the people living in the communities of South Simcoe for the last 40 years.


Our mission is to support the communities of South Simcoe by providing quality services through sustainable, creative solutions to community needs.


Fiscal Responsibility
Confidentiality and Privacy
Accessible Services for all
Caring for the Community
Relevancy to the Community 

Responding to local needs with local solutions…

Our mandate is to listen to community needs and respond accordingly. We are a local, grassroots organization with a proven track-record of helping those most in need. In 2016, we helped more than 3,000 people find safe, affordable housing, sustainable employment, and connect to vital services in our communities. In September 2017 alone, our Housing Resource Centre provided Emergency Support Services to 47 individuals and families, 70 percent of whom were women, half of whom have children. Women account for 68 percent of our one-on-one Employment Services client base. Of the 15 women supported last month, 75 percent have secured employment, and an additional 13 percent are enrolled in training to help build their careers.
Our services help people fulfill their basic needs—shelter, safety, and belonging. When someone is housed, employed and engaged in their community, they are better able to face life’s challenges and build a more positive future. CONTACT continues to work tirelessly to ensure everyone has access to a HOME, EMPLOYMENT, and a FUTURE!

Our Services include:

    The Centre helps low-income individuals and families obtain and retain safe and affordable housing. Additionally, we assist residents in accessing financial supplements for rising heat and hydro costs through the Ontario Energy Support Program and the Low-Income Energy Assistance Program.
    Daily, CONTACT connects individuals and families with critical services and programs in the South Simcoe area.
    In addition, CONTACT provides free community tax clinics for low-income individuals to help ensure people can access the support to which they are entitled, to make a better life for themselves.
    CONTACT engages over 300 volunteers every year through an extensive volunteer database. In addition to our database, we provide two key programs:
    “New Horizons Senior Program”, that focuses on addressing senior isolation through crafting and health workshops. 
    “ChangetheWorld”, that connects youth to various volunteer opportunities in South Simcoe.
    Bradford WORKS is a one-stop Employment Ontario Centre that helps match individuals who are looking for work with employers who are looking to hire, creating meaningful employment opportunities.
    The Clothes Line is CONTACT’s social enterprise that helps to ensure all of our other services are available. Additionally, it also serves as a place for individuals and families in need to find free and affordable items critical to their well being, including winter gear through our “Coats for Kids” program. The Clothes Line also partners with many local community organizations to provide free clothing and household goods to persons in need.

Our services are vital to the community health of residents in South Simcoe. In 2015, we helped more than 3,000 people find safe, affordable housing, sustainable employment, and connect to vital services in our community.

Our Customer Service Standards

Providing you with high quality service is of the utmost importance to us. We will make sure that our services and offices are accessible to you and promote equality, dignity, and respect for everyone. We will ensure that you enjoy the highest possible standards of service at all times.

Visit CONTACT Community Services Customer Service Plan for more details.

Our History

1977 – A community survey reported a high incidence of suicide, alcoholism and marriage breakdowns and profound lack of support agencies within the South Simcoe communities. In response to the survey, a small group of dedicated community members establishes CONTACT in October 1977. They provide free information and referrals; friendly call services to isolated seniors and an informal listening ear/distress line for anyone needing help.

1979 – CONTACT is incorporated as a registered charity. A walk-in Community Information Centre is opened in downtown Alliston to complement the already recognized phone services. In addition, a job board and resume collection service is established for local employers. The Clothes Line, a community thrift store, is opened by staff and volunteers to raise funds to support the organization and provide affordable clothing and small household goods to the community.

1990 – CONTACT opens an Employment Resource Centre in Alliston.

2003 – CONTACT opens a Housing Resource Centre, one of five in the County of Simcoe, to provide people experiencing, or at risk of experiencing homelessness with housing supports. 

2007 – CONTACT opens a Volunteer Centre, to provide residents of South Simcoe communities with support finding ways to meaningfully contribute to their community.

2010 – CONTACT opens a new full service Employment Ontario office, bradford WORKS, in Bradford West Gwillimbury.

Today – After 40 years, CONTACT Community Services continues to provide, community information, employment resources, housing supports and volunteer services. The Clothes Line continues to support the agency's mission, while continuing to assist the most vulnerable people in South Simcoe.



2017 – Simcoe County District School Board's Cooperative Education Employers Character Recognition Award was presented to The Clothes Line.

2016 – Bradford Board of Trade's Business Excellence Community Award was presented to bradford WORKS.

2015 – Alliston & District Chamber of Commerce Community Development Award.

2010 – Kids in the Community Kitchen (KICK) Program was the national winner of the Dietitians of Canada and Kraft Canada’s ‘Speaking of Food and Healthy Living Award’.

2008 – CONTACT’s Community Kitchen was awarded the Wellesley Institute’s Award for contributing to healthy communities.


  • "I believe that the support I received from the wonderful team at bradford WORKS had a great impact on potential employers noticing me. It made my job search so much easier! I highly recommend using bradford WORKS friendly services!"

    Robert S
  • "I now find myself a student again, learning to cook, so I can do what I have always wanted to do as a career. I went through some ups and downs, but thanks to bradford WORKS, The Ministry of Training Colleges and University and Liaison College I am on my way to becoming a chef"

    Richard M
  • "Lisa at bradford WORKS became my “go to girl”. Her great recommendations on updating my resume, helping me prepare for job interviews, talking me through my fears, and her wonderful advice, helped me land a wonderful opportunity. This support is the reason I received work within 2 months of being laid off."

    Rachel A
  • "The consultant made me realize that I can do something with my life.  I have a lot of respect for him and already trust him.  Thank you, I really appreciate your kind words.”

    BW Client Comment
  • "With bradford WORKS professional training curriculum and supportive staff, I was able to obtain my ACZ License and will be starting full time employment with a large well established local transportation company . Without the help from Heather and the bradford WORKS team, I feel this outcome would not have been possible. Thank you."

    Ray K
  • "Without the help and caring support from Lisa of bradford WORKS and family/friend supports, I would still be wondering “can I really do this?” I would recommend bradford WORKS to anyone looking for work and wanting to find out information on government programs available to you."

    Angie H
  • "My experience with bradford WORKS was very positive and supportive. I would recommend bradford WORKS to anyone who needs help with their future career."

    Barbara S
  • "I want to encourage all of the internationally trained people in Canada to keep trying and believing that their ideal job is out there. With the right help and persistence on their part, they too can find their dream job. Thank you so much Lisa for the effort you put in for me. Thank you Bradford WORKS."

    Maria O

Alliston Location Get Directions Get Directions

Bradford Location Get Directions Get Directions

The Clothes Line Get Directions Get Directions